Accessibility Statement

At Doodle & Moo’s, we want everyone to feel welcome and able to enjoy their visit with us. We are committed to making our website, booking system, café, and play village as accessible as possible for all guests.

Our Commitment

We aim to provide an inclusive, safe, and enjoyable environment for children and their families.
We are continually working to improve physical access, communication, and customer support.
We want to remove barriers wherever possible and listen to feedback from our visitors.

Physical Accessibility

Our venue is located on the second floor, we do a have lift access.
An accessible toilet/baby change facility is available.
Our play village is built to child scale, so some doorways and props may be smaller than expected. Adults are advised to move carefully.
If you have specific accessibility needs, please contact us before your visit and we will do our best to accommodate you.

Website Accessibility

We aim to make our website and booking system easy to use and accessible on desktop, tablet, and mobile devices.
Text is written in clear, simple language.
If you experience any difficulty with online booking, you can contact us by phone or email to complete your booking.

Assistance During Your Visit

Our staff are happy to provide assistance where needed within reason.
Carers are welcome to attend with children. Please get in touch if you require additional support.

Feedback

We are always looking for ways to improve. If you have accessibility feedback, please contact us:

Email address: play@doodleandmoosplayvillage.co.uk
Postal address: Doodle & Moo's Play Village, De Bradelei House, Chapel St, Belper DE56 1AR
Telephone number: 07359 889906